FAQs

Frequently Asked Questions

Below you will find some of our most frequently asked questions and answers.

Will the movers disassemble and reassemble furniture?

Our experienced movers will handle the disassembly and reassembly of your furniture to ensure safe transportation

Are there any items that movers won’t transport?

Movers typically have restrictions on transporting hazardous materials like flammable substances or perishable goods such as plants or food items. Check with your moving consultant beforehand for a complete list of prohibited items

Can I leave clothes in drawers during the move?

Yes, you can usually leave lightweight clothing in drawers; however, remember to remove valuable or fragile items as they might get damaged during transportation

Do you provide storage solutions if there’s a delay in moving into my new home?

Yes, we offer secure and convenient storage solutions in case there are delays in moving into your new home. Your belongings will be safely stored until you’re ready for delivery.

What happens if there are delays on moving day?

We strive to minimize delays but unforeseen circumstances like traffic or weather conditions may occur. Our team will keep you informed and make necessary adjustments.

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Is it necessary for me to be present during the packing and loading process?

While it is not mandatory for you to be present, we highly recommend being available to answer any questions or provide specific instructions regarding your belongings

What should I do before the movers arrive?

Ensure all items are properly packed and labeled, remove any obstacles or hazards from pathways inside your home, and secure a parking spot for the moving truck.

Is it necessary to tip the movers?

While not mandatory, tipping is a common practice to show appreciation for their hard work

What payment methods do you accept?

We accept all major credit cards, cash, and bank checks. We do not accept personal checks.

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